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Frequently Asked Questions

    ♥   Are your products edible?

       Yes, all of our gingerbread products and frosting are edible. And they taste        great too!

       How can I preserve my house year after year?

       To save your decorated house, year after year, store it in a clean, dry,        environment away from extreme heat and cold. Be sure to pack it in a        pest-proof bag and box. If you chose to freeze your house, it must be        sealed in an air-tight container to prevent damage from moisture.

    ♥   My house is too soft ... too hard.  What can I do to fix it?

       Gingerbread houses are affected by the temperature of a room and the        amount of moisture in the air. If your house is unusually hard or soft, it may        be due to one of these factors. Try moving it to a drier part of the house        away from extreme hot/cold.

   ♥   How long do the houses last and how long are they edible?

       With proper storage, you can keep a gingerbread house for years. Our        houses will stay fresh to eat for up to 6 months depending on how they are        displayed and/or stored. Keep in mind that if you are displaying your        decorated house, it will gather dust and other air particles, and while it is        technically edible, it may not be desirable to eat.

    ♥   Do you sell houses that I can assemble myself?

       Yes, most houses/products are available unassembled.

    ♥   Does the kit come with candies?

       Yes, each kit comes with candies and decorations specific to the type of        house (ie...dog house comes with gingerbread dogs and dog bone candies,        etc...)

    ♥   Does the kit come with frosting? Is it enough to decorate the house?

       Yes, each kit comes with frosting mix. All you do is add water and mix with a         hand mixer. Each package is enough to decorate the house. Additional        packages of Frosting Mix are available to order.

    ♥   What does the kit come with?

       Each kit comes complete with assembled (or unassembled) house,        candies & decorations, base, frosting mix, decorator bag & tip, and        instructions.

    ♥   Can I buy additional candies/decorations for my kit?

       Yes, you can purchase additional quantities of the candies that come with        the kit OR you can purchase other fun candies through our website.

    ♥   Who makes the gingerbread products?

       We make all our gingerbread products from scratch in a commercial kitchen        located in our facility in Oregon City, Oregon.

    ♥   How do I purchase your product?

       Our products are available through our website or by calling
       (1-866-202-2335 toll free) or emailing us at gingerbreadtraditions@yahoo.com

       I'm planning a large event, do you offer quantity discounts ?

       Yes, for orders of 10 or more of one design, you will receive a 10% discount.        For orders of 25 or more, you receive a 20% discount. Orders of 100 or more        come under our wholesale pricing. Call for details.

    ♥   Is your product available wholesale?

       Yes, we have wholesale pricing for orders of 100+ houses of the same        design. For smaller orders, we provide a quantity discount of 10% on orders        of 10 or more OR 20% on orders of 25 or more (of the same product).        Shipping is not included and is charged at actual.

    ♥   Do you do parties?

       At this time, we do not do parties but our kits are easy enough to set up for        your own do-it-yourself parties. Since our kits come with everything you        need, parties are simple and fun!

 

 
 

                                            

           © Copyright 2003-2008 Gingerbread Traditions. All rights reserved.
                                          Last updated January 9, 2008