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♥ Home ♥ Store ♥ FAQ's ♥ About Us
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Frequently Asked Questions
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Are your products edible?
Yes, all of our gingerbread products and frosting are edible. And they taste great too!
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Do your products contain nuts?
Our products do not contain nuts. Click here for a list of the ingredients used in our gingerbread and frosting.
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Do your candies contain nuts?
We purchase our candies in cases and then repackage them for our kits and individual candy sales. Some of these candies may contain nuts or may have been produced in a facility that processes nuts and other potential allergens. We do not currently use nuts in our products. ♥ How do you package the houses to arrive safely?
Each house is shrinkwrapped and packed in bubble then packed in a product box. All product boxes are then packed in shipping boxes. Should you receive any portion of your order damaged, call us right away for a replacement or refund. ♥
How can I preserve my house year after
year?
To save your decorated house, year after year, store it in a clean, dry, environment away from extreme heat and cold. Be sure to pack it in a pest-proof bag and box. If you chose to freeze your house, it must be sealed in an air-tight container to prevent damage from moisture. ♥ My house is too soft ... too hard. What can I do to fix it? Gingerbread houses are affected by the temperature of a room and the amount of moisture in the air. If your house is unusually hard or soft, it may be due to one of these factors. Try moving it to a drier part of the house away from extreme hot/cold. ♥ How long do the houses last and how long are they edible? With proper storage, you can keep a gingerbread house for years. Our houses will stay fresh to eat for up to 6 months depending on how they are displayed and/or stored. Keep in mind that if you are displaying your decorated house, it will gather dust and other air particles, and while it is technically edible, it may not be desirable to eat. ♥ Do you sell houses that I can assemble myself? Yes, most houses/products are available unassembled. ♥ Does the kit come with candies? Yes, each kit comes with candies and decorations specific to the type of house (ie...dog house comes with gingerbread dogs and dog bone candies, etc...) ♥ Does the kit come with frosting? Is it enough to decorate the house? Yes, each kit comes with frosting mix. All you do is add water and mix with a hand mixer. Each package is enough to decorate the house. Additional packages of Frosting Mix are available to order. ♥ What does the kit come with? Each kit comes complete with assembled (or unassembled) house, candies & decorations, base, frosting mix, decorator bag & tip, and instructions. ♥ Can I buy additional candies/decorations for my kit? Yes, you can purchase additional quantities of the candies that come with the kit OR you can purchase other fun candies through our website. ♥ Who makes the gingerbread products? All our gingerbread products from scratch locally in a commercial kitchen. ♥ How do I purchase your product?
Our products are available
through our website or by calling ♥ I'm planning a large event, do you offer quantity discounts ? Yes, if you order the full kit, you will receive a 10% discount on quantities of ♥ Is your product available wholesale? Yes, we have wholesale pricing for orders of 100+ houses of the same design. Shipping is not included and is charged at actual. ♥ Do you do parties? At this time, we do not do parties but our kits are easy enough to set up for your own do-it-yourself parties. Since our kits come with everything you need, parties are simple and fun!
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Copyright 2003-2010 Gingerbread Traditions. All rights reserved.
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